Delivering the right products, in the right way
I am a keen Agilist, but not precious about dictating methods. The best method is the one that works for the team and achieves a meaningful, ethical and commercially viable outcome.I help teams find the best methods & tools to deliver ethical products, software and services by:
Choosing intent-based leadership as a default: Setting a clear vision incorporating ethical outcomes, empowering teams to choose their own approach - but remaining available for input & steer
Prioritising people over processes: Understanding team dynamics, structural inclusion barriers, knowledge gaps, people & organizational culture before applying policy & process
Leveraging research, empiricism & data to balance emotion and ethical aspirations with pragmatic thinking, enabling stakeholders to make commercially viable, evidence-based decisions they don't loose sleep over
Coaching on sustainability, wellbeing and collaboration Guiding teams, key roles and the wider business on the importance of genuine feedback loops, sustainable and healthy approaches to work & collaborative, cross-disciplinary approaches
Maximising insights while minimising risk: Driving change in manageable steps and through incremental experiments
Taking responsibility for upholding an ethical lens when things are hard
Favorite techniques & approaches
Lean & Kanban - reducing waste, minimising distractions & noise, focussing on sustainable pace & improvement
Value- and flow-based measuring techniques (e.g. DORA metrics, Northstars)
Planet as a stakeholder: Sustainability in the NFR & success metrics
Systems thinking: Dysfunction Mapping, Service Design
DevEx, User Centric Design & (neuro)inclusive practises to ensure a focus on people & their wellbeing
(Work in progress): Nature-informed designs & practises - I'm trialling this!