Agile & Software Delivery

Coaching people on value-add with data-driven approaches

I am a keen Agilist, but not precious about dictating methods. The best method is the one that works for the team.I help teams find the best methods & tools to deliver products, software and services by:

  • Prioritising people over processes

  • Understanding team dynamics & company culture

  • Leveraging empiricism

  • Coaching teams, key roles and the wider business for genuine feedback loops

  • Driving change in manageable steps and through experiments

Favorite techniques & approaches

  • Lean & Kanban

  • DevEx

  • Dysfunction Mapping

  • User Centric Design

  • Value- and flow-based measuring techniques (e.g. DORA metrics, Northstars)

Delivery Projects

Work illustrations by Storyset

Work illustrations by Storyset

Breaking the Cycle with Cycle Time

As a Scrum Master, I facilitated the launch of a new feature team within a large organisation by following a people-first approach and coaching the team successfully into self-management.To help with delivery speed - a tricky topic - I drove the implementation of Software Delivery best practices and a data-driven approach to delivery, utilizing DORA metrics and DevEx concepts.Under my coaching, the team remained positive and engaged through multiple business-wide challenges and was able to drive down cycle time of work items from 15 to 5 days.

Image of a Culture Map by Erin Meyer

Sample Culture Map, by Erin Meyer

Transformation through Culture Coaching

In this project at a global business, I was brought in as an Agile Coach to transform the relationship between multinational internal and external team members for better delivery performance.I focussed on conducting user interviews, coaching of key roles and
employing dysfunction mapping as well as culture mapping to gain insights into different communication & collaboration styles, identify root causes of problems and shape an approach to solve them.Within 3 months, this resulted in increasing satisfaction scores from both team and stakeholders, a shift of the team’s focus away from work items done to value delivered, and greater sprint stability where the team managed to reliably complete work it committed to.

Is Agile Dead? - Debate - Sample Slides

Running a healthy Community of Practise for Agile Delivery

I've been involved in the launching, running and maintaining of multiple Communities of Practises with focus on Agile and Delivery.I understand the effort it takes to keep them alive and engaging, and try my best to ensure the offerings are aligned with what the community is interested in or needs at any given time. While I love a good talk, I prefer interactive formats such as workshops and engaging methods based on liberating structures. I love challenging people to think deeper, and adding a light-hearted and human touch to keep sessions safe.Have you ever wondered: "Is Agile Dead?" - why not try settling the question once and for all with a good old-fashioned debate ;-)